GraffitiMats are handmade fabric collage items by Sheree White Sorrells in her fiber arts studio, Whitewoven Textile Art Studio, in Haywood County, North Carolina. The studio location address is 1360 Asheville Rd., Waynesville NC 28786. The mailing address is 1834 Cove Creek Rd., Waynesville NC 28785. The studio is open to the public by chance or appointment.
The finish on GraffitiMats is an original recipe formulated by Sheree to be durable, flexible, non-yellowing, non-cracking, and non-curling. It is water-based and therefore will react to soaking water. Occasional water spills that are wiped away in a reasonable amount of time will not affect GraffitiMats. Water pools allowed to stand on the surface will result in a "cloudy" spot, which will disappear on its own in about an hour. Environmental damage resulting in complete saturation of water or any other liquid degrades the adhesive used and may destroy the rug. We continually work with our finish to improve its performance. We use GraffitiMats in our own home and continually monitor their performance. The first GRAFFITIMAT made from our original technique lasted 13 years before retirement. The amount of traffic and the quality of cleaning a GRAFFITIMAT will directly affect the longevity of the product. Care should be taken to assure the rug does not trap moisture on the back side. As with any rug, this can set up a mildew possibility. We make our items as functional artwork, they are used and enjoyed in the most heavily trafficked areas of a home. This is our intention and our joy.
Our mats are made for everyday use, and for two years we guarantee your mats to be stain free. That adds up to over 2000 mealtimes! Or if a floormat, 700 days in front of your kitchen sink. We are confident your GraffitiMats will perform beautifully for many years. For two years after purchase, if a GraffitiMat stains, we will replace it at no charge. The purchase receipt may be required at our discretion, and we may choose to offer a replacement from our current inventory. The guarantee and/or replacement does not cover environmental damage.
This limited guarantee is offered with the following parameters:
GraffitiMats are made for indoor use. Do not leave out in the rain, or outdoors overnight.
GraffitiMats are resistant to pet accidents, but our guarantee does not extend to pet damage.
Mats that are damaged (curled) by repeated butting up against a cabinet or wall are not covered by our warranty. These mats should be affixed to the floor at the original installation by underpadding or double-faced tape. *Curling can usually be repaired on a GraffitiMat.
Mats that are damaged by doors having inadequate swing clearance, and therefore scrapping the mat are not covered by our warranty.
Normal wear and tear evidence are to be expected, is not considered a flaw, and is not covered by a replacement warranty.
FLOODING (environmental damage), whether indoors (plumbing malfunction) or outdoors (rain, dew) flooding and saturation will cause damage, or totally destroy, a GraffitiMat, AND is not covered by our warranty. *Should this happen you may lessen the possibility of damage by immediately 1) drying the floorcloth front and back. 2) Then hang it on a clothesline (do not fold or drape the floorcloth) until it is completely dry throughout. Complete drying may take 3 to 4 days.
Any item installed in a well-trafficked home will show signs of wear. Our mats will also. They will wear much like a fine piece of leather. They are not made to have a glass smooth surface. You may see variations on the surface. These variations do not affect the durability of the product. Cleaning is best done with a water-damp mop. A nylon or plastic-type scrubber may be used if necessary. Strong cleaners should be avoided. Scuff marks usually clean off, but paste wax can make stubborn scuff marks go away.
Our mats may be repaired and/or reconditioned. We offer this service free of charge and ask that the customer pay only for shipping. Please ship only after pre-arrangement to Whitewoven Studio by email: tablemats@gmail.com